Website Thomas Chevrolet / Subaru

4003 Business Route 220 North, Bedford, PA 15522

Thomas Automotive Family is a family owned business offering great customer service for over 100 years. Thomas Chevrolet, Inc in Bedford, PA is growing and looking for a full time, entry level Express Service Technician.

Successful candidate must be energetic, self-motivated and operate at the highest level of integrity. The Express Service Technician is responsible for the successful tire, battery, and oil installation to customer vehicles following all automotive processes and procedures. This position interacts daily with customers, Service Adviser, other technicians, and the Service Manager.

Responsibilities and Duties:

  • Participates actively with team servicing of every customer vehicle to ensure fast, expert service
  • Performs Multi-Point Inspection (MPI) visual inspections and communicate with Service Manager and/or customer service adviser within 10 minutes Recommends services based on findings from thorough inspection
  • Perform oil changes in a fast paced environment.
  • Must have basic auto knowledge
  • Inspects fluid levels
  • Executes fluid flushes
  • Checks tires and tire air pressure; replaces tires as needed
  • Performs wheel alignment
  • Completes pre-delivery inspection on new cars
  • Replaces oil and air filters
  • Sells lubrication, safety inspection, and other related services
  • Checks tire pressure and adds air if needed. Lubricates moving parts with specified lubricants
  • Communicates with parts department to obtain needed parts
  • Reports machinery defects or malfunctions to supervisor
  • Documents all work performed on the repair order. Reports any safety issues immediately to management
  • Dedicates work time to providing excellent customer service
  • Promotes teamwork to deliver times and accurate customer care during all operating hours
  • Demonstrates a sense of responsive urgency to every customer no matter what service is required
  • Uses the Quality Service Evaluation (QSE) form to understand customer service adviser’s and customer service manager’s instructions
  • Fulfills the customer’s needs the first time, every time
  • Communicates with Service Manager, Customer Service Adviser and other Technicians to meet Thomas Automotive time standards and to exceed customer requirements.
  • Adheres to Thomas Automotive Family Dress Code standards
  • Protects customer’s vehicle with floor mats, seat/steering wheel covers and, if necessary, fender covers
  • Maintains back shop cleanliness and equipment calibration to Thomas Automotive Family standards
  • Thank customer, expressing appreciation for the business
  • Performs miscellaneous duties as assigned

Qualifications:

  • Valid Driver’s License
  • Commitment to safety: Use of appropriate personal protective equipment, back belt, safety glasses and safety shoes at all times
  • Maintenance of individual productivity as defined by the business sales per hour standard
  • Ability to stand and walk for prolonged periods of time
  • Ability to lift up to 50 pounds
  • Extended workdays of up to 10 hours, weekends and nights as necessary
  • Ability to handle stressful situations and work in a fast-paced environment
  • Ability to read and utilize reports

Preferred Skills:

  • Prior quick lube experience helpful.
  • Speed and expertise when installing tires and batteries
  • Commitment to teamwork and mentoring others

As part of our very competitive compensation package, we provide excellent employee benefits including:

  • Medical, Dental and Vision Insurance
  • Supplemental Insurance Coverage (Short and Long Term Disability)
  • 401K Plan with a company match
  • Life Insurance
  • Paid Vacation
  • Paid Holidays
  • Employee Discounts

Resumes accepted online only – no paper resumes will be accepted.